Comfortable Retreat with Great Amenities

I enjoyed a spacious room equipped with a microwave and mini fridge, making my stay convenient. The adjacent restaurant served delicious meals, which was a great bonus after a long day. Tip, Consider the poolside rooms for a relaxing view!

Had a great time! The spacious rooms are a huge plus, especially with the comfy beds. The only downside was some noise from the hallway at night. Would def come back! 👍

Staying here felt like a culinary adventure! Just a hop away are local gems like Black Bear Diner for hearty eats and Mix & Eat Bobs House for tasty bites. The location is solid, with decent room amenities like a hot tub, even if it wasn’t working during my folks' stay.

Unfortunately, service was spotty. the front desk response to issues was sluggish, like when my parents had to chase down towels for the pool. Also, cleanliness left a lot to be desired with reports of dirty rooms—a definite buzzkill.

We explored Diablo State Park and hiked in Sunol Regional Wilderness. The hotel had a great outdoor pool and fitness center. Expect some delays in service. they took a bit to get us our coffee when we asked. Overall, a fun stay!

We had a little trouble with our room not being cleaned well upon arrival. There were some leftover items from previous guests under our bed, which was kind of surprising given the hotel brand reputation.

The Deluxe Queen Room I stayed in was nice enough. The patio view was fabulous, which made for a lovely morning coffee spot. It felt spacious, but I wasn’t thrilled having to manage an adjoining room with extra doors. Overall, it was a decent stay, but definitely some quirks.

The hotel offers spacious rooms that are comfortable and well-maintained. I appreciated the efficient service provided by the staff, who were responsive and helpful during my stay. The location is convenient, with easy access to the BART station for travel into San Francisco, making it an ideal option for business travelers. Additionally, the rates are reasonable, particularly on weekends.

Wi-Fi was spotty at times, affecting work productivity.

I enjoyed the beautifully landscaped grounds, which made for lovely strolls. The outdoor pool area was especially inviting, providing a relaxing atmosphere. The accessibility features, like ramps and friendly staff, made it easy for me to navigate around.

The dining options could be more varied.

The grounds were beautifully landscaped. The outdoor pool area was inviting and perfect for relaxation. My room had decent amenities I found the outdoor spaces enjoyable. The staff was responsive and helpful throughout my visit. 😊

The beautifully landscaped grounds felt so welcoming, making everyday strolls delightful. The accessibility was perfect for my needs, with ramps and friendly staff ensuring I felt cared for throughout my stay.

More seating in common areas would be nice.

I had a pleasant stay at the Four Points, enjoying the beautifully landscaped grounds and spacious rooms. The staff offered great hospitality, though I encountered minor cleanliness issues. A nice experience amidst the hustle of Pleasanton.

This place suits me perfectly with great amenities like free wi-fi, outdoor swimming pool, and 24-hour reception. On my first stay, the staff even helped me with a phone charger, which I appreciated. I’ll definitely be back!

I had a nice, clean room with a comfortable bed and thoughtful amenities like free water at check-in. However, the shower leak was a hassle.

The room was comfortable, with attractive bedding and a lovely garden view, but the check-in process was frustrating and lengthy. Maintenance issues included an inoperative AC and a lack of basic amenities like a refrigerator. Although the pool area was nice, the overall condition of the property felt neglected, with exterior railings needing repair and the presence of ants in the room.

Family with children, You’ll have better options elsewhere

The pool area was nice, with lush greenery around that felt almost refreshing.

It wasn't exactly cheap, but for what we got, I guess it was acceptable enough.

great rooms but strange service timing

The property is beautiful with a lovely courtyard view that added to the atmosphere. My king room was not only cute but also well-decorated, making it quite pleasing to the eye.